Our solution is comprised of four software modules:

The mobile dashboard for Smart Monitoring from any device ensuring that your team has the information they need when they need it.

Go to Anytime Anywhere

When we find problems, we track the issues, determine their priority and alert the right people so you can be proactive in resolving issues.

Go to Notify Now

Your equipment generates enormous amounts of data. Our continuous monitoring gathers all of it in one secure location and our analytic services create actionable intelligence.

Go to Detect & Know

If you need equipment data collected, stored and shared over multiple years, IDS is a robust data historian.

Go to IDS

Industrial Data Secure Anytime, Anywhere Notify Now Detect and Know
Connectivity – Over 200+ Protocols
Secure VPN – Uni-Directional Tunnel
Secure Data Storage – Isolated Data Store
Deep Data Analysis
Structure Model and Multi-Tenancy
Data Visibility – Browser, Apple, and Android
Mobile Notes
GEO-Intelligence – Equipment Awareness
Trending and Reporting
Notification – SMS/Email
Tasks – Step By Step Procedures and Forms
Fleet Dashboards
Analytic Dashboards
Fault Detection and Diagnostics – See Equipment Lists Below
Custom Analytics

Anytime, Anywhere

The first step in improving operational efficiency is to get the right information Anytime, Anywhere. No more guessing.

Get the Information You Need: Your equipment can tell you what is happening continuously. You need a system that filters the disparate data everywhere into critical information in a single concise view. With FacilityConneX, this is all done in the cloud requiring no additional administration, configuration, or hardware costs.

Going mobile is better with the cloud: You are connected anytime, anywhere – working in a mobile application that was made for the Industrial Internet and designed for the needs of the Operator and Maintenance personnel. Tailored to combine Performance, Alarming, and Collaboration across your fleet providing constant and immediate access to all your critical information; available via Browser, Tablets, and Smart Phones.

Find the information you  need quickly and easily: The structured navigation features also give you the ability to analyze your existing SCADA alarms, Historian data or 3rd party sources, allowing you to add the necessary context to your existing data, no matter the source; One source of truth! The built-in intelligence capability captures your key process indicators and equipment relationships forming plant wide and asset level detailed displays.

Assets and processes are tracked using key performance indicators: These indicators allow users to be notified of information and alerts conditions and trends that may be occurring. GE Proficy, the power behind FacilityConneX, tracks and trends all key performance indicators from many systems, and provides operators with the tools to view current, historical and predictive information.

Notify Now™

Alert Key Personnel to Resolve Issues Fast: Aggregated asset and fleet health displays intelligently alert the user to a current condition or predictive condition drawing his attention to the most critical information. With advanced notifications and recommended condition-based actions, the operator reacts to conditions and alarms with state and severity as a leading indicator of a process or equipment in trouble. Notify Now takes you to action.

Patented GEO-Intelligence: GEO-intelligence technology by GE enables the system to intelligently provide information to the user based on their location, role, and asset location. This technology uses situational awareness technology that combines criticality of situation with location and proximity to ensure that the user has the information they need, saving time and cost.

Advanced Notifications and Task Assignment: Have you ever received a text and rushed to get out to door only to find out some had fixed it already? Advanced Notification in FacilityConneX brings you alarms, data, and knowledge allowing you to see the current conditions and who has the ownership. Timed escalations and task assignments are built in to the system making your life easier and your operations more efficient.

Detect & Know™

Know in Advance with Proactive Detection: Smart Asset Monitoring is the next generation of connection and visualization technology designed to take the machine level state and data, and transform it into human consumable operational information anytime, anywhere. No more guessing at what is wrong with your equipment; let your equipment tell you what it needs!

Asset Intelligence that Predicts Failures: Temperature trending up? Is that related to the increase in Water Pressure? Is this a problem? Is this a crisis? Humans cannot predict failure, but your assets have the data and can tell you if they are trending out of control and if they are starting to fail. Let your assets intelligently tell the operators what is required to keep them running, what issues are occurring, and how to change a failure trend. Identifying and preventing failures will not only save money against your machine and output efficiency; it will limit unnecessary preventive maintenance costs and save on energy usage and cost.

Analytics in Real-time with FCX Reasoners and Dashboards: You need Advanced Analytics to make sense of all of the data your equipment generates.  The complexity and interactions between equipment and controllers are hard to gain complete visibility with 100s of systems and 1000s of dependencies between your systems, You need FacilityConneX Reasoners to bring the most advanced predictive detection and analysis available on the market today.

Reasoner Packs Available Today! Sample of Equipment Covered in Both Commercial and Industrial Facilities
Air Handling system Interior AHUs, Rooftop Units, H&V Units, MAUs, Data Center CRACs (CAV & VAV)
Chilled Water System and Chiller Optimization Air-Cooled or Water-Cooled, including primary/secondary CHW pumps, cooling towers, and CW pumps if applicable
Compressed Air System Positive-Displacement (Reciprocating and Rotary) and Dynamic (both Centrifugal and Axial)
Data Center Cooling In-Row Coolers, Spot Cooling Units
Heat Exchangers Shell and Tube, Plate and Frame, Air to Air, Wheels, etc.
Hot Water System and Boiler Optimization Steam and Hot Water, including feedwater/condensate pumps or primary/secondary HW pumps, if applicable
Lab and Ventilation Air Turns, Zone Maintenance, Exhaust Analysis, Labs, Hybrid ORs, and ORs
Specialized Pumps WSHP CW pumps, tertiary pumps, DHW pumps, etc.
VAV/Terminal Devices VAVs, FPBs, Chilled Beams, WSHPs, FCUs, Induction Units, EFs, FTR, UH, UV

Custom Analytics FacilityConneX Data Analytics Team can help you make sense of Your Data (Your Equipment's Voice)
Multi-Variable Detection Analytics Real Time Voice Detection of Equipment's Conditions
Intelligent Casual Analytics Real Time Voice Learning, Training, and Probable Cause Analysis using Pattern Recognition, Neural Networking, and History Hunting Techniques
Process and Business Analytics What are the effect of that Detection and Forecasting? Opportunity Savings, Energy, Revenue, Production, etc…

Industrial Data Secure

Everyone has different data storage and access requirements based on their unique business needs. Industrial Data Secure (IDS) provides the flexibility to meet those needs.

For customers who need long term storage of their data, the cloud is an ideal technology to store whatever data you need for as long as you need it.  IDS offer multiyear options for this important data historian requirement when year over year analytics is important.

We can also use IDS make a read only copy of your current or historical data if you need to share it with outside organizations such a vendor or supplier.

How FacilityConneX Works for You

Continuous Monitoring:

As soon as your equipment is connected,FacilityConneX is gathering and storing the necessary data so the analytics can go to work and identify issues before they become critical problems.

Fault Detection and Diagnostics: Facility managers today face a range of tough challenges that can potentially disrupt the day to day comfort of their occupants. What is you could predict failure and prevent it? Our Predictive Analytics ensures that the comfort of your facilities’ occupants is never compromised while providing energy savings to the bottom line.

Knowledge to Action: Identifying and preventing failures will not only save money against your asset and output efficiency, it will limit unnecessary preventive maintenance costs and save on energy usage and cost. Analytic Views can show you which assets are the real problems within your fleet while Analytic Dashboards inform you which problems require your attention and which ones you can ignore.

Identify Energy Savings: Equipment at your facilities is complex with systems from variety of different vendors and manufacturers. Increased costs can result from dispersed maintenance schedules, service agreements, equipment performance degradation and a lack of insight into ensuring that all their equipment runs in harmony with one another. Without real-time visibility, hidden costs cam come from equipment downtime, energy waste, and increased maintenance and service costs.

All Your Data in One Place: We recognize that some of your equipment may not be able to connect automatically.  You are probably already gathering data manually.  Our Manual Data Entry process uses forms to gather the information once on a mobile device and have it automatically be integrated with the rest of the data used for analytics and notifications.

The Voice of Your Equipment

You rely on equipment for the operations of your building, facility, plant or campus, but what are you missing?  What could it tell you about its performance, problems, energy usage, or misconfigurations?  FacilityConneX is the voice of you equipment. FacilityConneX is an enterprise cloud Smart Monitoring solution engineered to improve facility and equipment performance and costs. It connects machines, data, insights, and people – providing a “Smart View” of infrastructure performance and alerting you to problems anytime, anywhere via browser or smartphone.

Powered by GE software, FacilityConneX delivers value quickly because it is pre-configured to analyze over 200 system and equipment types located anywhere throughout your facility and remote locations. Our experts work with you throughout your subscription, making this a real managed service.

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